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Shipping & Payment

What happens after you order? We receive notification within minutes and start to organise the packing of your items. Dispatch is fast, your items are usually on their way within 24 hours of ordering. This mean, you can start harvesting earlier! 

 

Paying by Credit Card

Productive Gardens’ accept major Credit Cards such as Visa and Mastercard and these are processed by Paypal – select Paypal option at checkout but you will be able to pay by credit card even if you don't have a Pay Pal account. 

 

Paypal

Pay direct from your Paypal account

 

Cheques & Money Orders

Make cheques or money orders payable to ‘Productive Gardens’ and send to:

Productive Gardens, P.O.Box 5419, Manly, QLD, 4179

(Goods will be despatched upon cheque clearance)

 

Direct Bank Payment

If you wish to pay directly into our bank account, please select this option at checkout and you'll receive our bank details.  Goods will be despatched once payment is cleared in our account.

 

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.



Shipping

We can ship most products to virtually any address in the Australia. Note that there are restrictions on some products, and some products cannot be shipped to international destinations due to size and quarantine restrictions.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider we choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are a combination of weight and size based.


Disclaimer

 

The views expressed on this web site are those of Productive Gardens and although correct to the best of our knowledge, we recommend you seek independent specialist advice on matters of importance.

The information contained in this website is for general information purposes only. The information is provided by Productive Gardens and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. We recommend you seek independent specialist advice on matters of importance.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Productive Gardens. Productive Gardens may receive commission from other websites. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

 

Prices are subject to change without notice.